Raise a Concern or Make a Complaint
We're sorry to hear that something may not have met your expectations.
At Derby Food 4 Thought Alliance, we are committed to treating people with dignity, compassion and respect. If you're unhappy with any aspect of our service, we'd like the opportunity to understand what happened and work towards a fair resolution.
Please provide as much information as you can below. Once we receive your complaint, we will acknowledge it within 3 working days and aim to provide a full response within 30 working days.