Could you spare a few hours to help on the phones?

We’re looking for people to join our phone line team at Derby Food 4 Thought Alliance. You’ll be the first point of contact for calls — taking referrals, answering questions, and making sure requests for food parcels are passed on quickly and accurately.

This role could be a great fit if you’re:

• Friendly and approachable
• Comfortable talking to people from all walks of life
• Happy using a computer for emails and logging details
• Organised and able to keep accurate notes
• Non-judgemental and empathetic when listening to others

We’re especially looking for support on:

• Monday mornings
• All day Wednesday
• Thursday mornings

You’ll receive full training and support, and be part of a welcoming, supportive team.

If this sounds like you — we’d love you to join us.

Apply here